Delete your FOODBEST account

How to delete your account

1. Open the FOODBEST app and sign in.
2. Go to the "Account" tab.
3. Tap "Delete account" (below "Sign out").
4. Read the confirmation, enter your current password and tap "Delete account permanently".

Requirements

• The account is active and the correct password is entered.
• No outstanding debt or prepaid balance with the shop (settle it first).
• No orders still in progress (pending, confirmed, processing); wait for completion or cancel them.

Data deleted immediately

• Your name, phone number, email and password.
• Saved delivery addresses, cart and in-app notifications.
• Push notification devices and all sign-in sessions.
• Identifying details (name, phone, delivery address, notes) on past orders.

Data that is kept

• The shop’s accounting records (orders, debt, payments) are kept in anonymised form that can no longer be linked to you, for bookkeeping obligations.
• A system log entry recording the deletion (phone number partly masked).

After deletion

Your phone number is released and can be used to register a new account (the new account does not get the old data back).

Can’t access the app?

If you cannot sign in (forgotten password, app uninstalled), please contact FOODBEST using the contact details given at registration and we will help you delete the account.